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  1. OOOBTC Support Center
  2. FAQ

FAQ

Two-Factor Authentication

  • HOW TO REMOVE GOOGLE AUTHENTICATOR (2FA CODE)
  • How to bind google authentication?
  • Two-factor authentication troubleshooting (2FA)

Miscellaneous

  • Still have problems?

Security

  • Security Tips

User Accounts

  • Disabled account

Wallets

  • Withdrawal isn't working?

Common Errors and Troubleshooting Tips

  • Email Verification
  • Cannot receive Email
  • Withdraw to wrong address

Trade

  • Specific rates of fees OOOBTC charge
  • How to handle Order Exceptions
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